Frequently Asked Questions

Have questions? We have answers.

Tech questions

are your RLT products FDA Certified?

RLT Panels - YES

RLT Beds - YES

what are the wavelength options?

RLT Panels

all come with standard wavelength profile: 630nm, 660nm, 810nm, 830nm, 850nm

RLT Beds

R4 Pro: 633nm, 660nm, 810nm, 850nm, 940nm
R6 Pro Advanced: 633nm, 660nm, 810nm, 830nm, 850nm, 940nm
Optional: 415nm (Blue), 525nm (Green)

How Many LEDs are in each bed?

R4 Pro: 21,600 LEDs
R6 Pro: 41,600 LEDs
All diodes rated for 100,000 hours and high output irradiance.

What is the Pulse Frequency range?

The R-Pro Series beds support 0–10,000Hz adjustable pulsing for advanced treatment flexibility.

Do your Beds emit Electromagnetic Fields (EMF)?

All electonic Devices emit some level of EMF — our RLT beds emit ultra-low EMF output well below the FDA defined "safe" levels ensuring maximum safety and comfort for your clients. We will send out realtime reading of your EMF levels on your bed for approval before we ship.

Orders

What is the purchase process

RLT Panels - oder from the website like any other e-commerce website and your panel will arrive at your door ~14 days later

RLT Beds - Set up a Discovery Call with one of our Account Managers who will personally be assigned to your account and take care of you from point of purchase, financing (if needed), bed/wavelength customization, shipping, install, and warranty.

what are financing options?

RLT Panels - Financing options avail at checkout via PayPal and Klarna

RLT Beds - we have partnered with several US based financing companies that make applying and qualifying fast and painless process. Apply without affecting your credit score!! Are you a US based business grossing +10k/month, with a +650 Credit?... approval is a breeze.

What is estimated delivery time after purchase?

Panels average 14-16 days to arrive at your door.

Standard wavelength orders typically take 4-5 weeks for manufacturing + shipping, while custom wavelength orders take 8-10 weeks for manufacturing + delivery.

Tracking your order

As soon as your device leaves the warehouse or factory your order will be updated with a shipping tracking ID.

All RLT bed orders are assigned a real person Account Manager who will be your contact point with Rejuvn to answer and questions around ordering, logistics, and install.

What Warranty do you offer?

All Beds come with a 3-year full parts warranty + free shipping + tech zoom support.